FD Field Desk Live remote support for the jobsite
Live remote desk for contractors & trades

A live office on call while you're on the jobsite.

Call or text one number. A real person who knows your jobs prices the change order, books the inspection, confirms the crew or sends the invoice while you keep working.

Book a free 20-minute call See plans
Live desk log · sample day Sheet A-1
08:10 Confirmed Tuesday drywall crew for kitchen remodel Done
09:30 Submitted deck permit application to county portal Pending
11:00 Call from site: priced added closet shelving, homeowner signed on phone Signed
13:45 Text from site: sub has no current COI. Held start, renewal requested Flag
16:20 Draw #2 invoice issued, net 15 Done

Protecting your business

No risky office hires. No paperwork stuck on a bad internet connection. No pulling over on the side of the road. No hours lost driving back to the office.

We're just one phone call away. Book a call
Built for General contractors Remodelers Painting & drywall Flooring Handyman services Property managers
Scope of work

Handled live, not at 10 p.m.

Send a call, text or photo from the field and the desk takes it from there. We work in your systems, under your company name, and you approve anything that commits money or signs a contract.

01 / Estimating

Estimates & bid packages

Takeoffs from your notes and photos, line-item estimates, proposal formatting and bid follow-ups.

02 / Permits

Permits & inspections

Application prep, online portal submissions, document tracking and inspection scheduling.

03 / Scheduling

Scheduling & dispatch

Crew and sub calendars, material delivery coordination, and day-before confirmations.

04 / Billing

Invoicing, draws & collections

Progress invoices, draw requests, payment reminders and an aging report every Friday.

05 / Changes

Change orders

Written change orders with pricing, signatures collected before work proceeds, and a running log per job.

06 / Compliance

Subcontractor paperwork

COIs, W-9s, subcontractor agreements and lien waivers collected, filed and tracked for expiration.

07 / Clients

Customer communication

Lead intake, appointment booking, job updates and review requests after completion.

08 / On site

Live change orders

Customer asks for extra work while you're on the jobsite? Call or text us the scope and photos. We write and price the change order while you wait and send it to the customer's phone to sign before the work starts. Live, while-you-wait service is included on the Dedicated plan.

Getting started

Live in about a week

1

Intro call

We walk through your jobs, your tools and the tasks you want handed off.

2

Access & setup

You grant limited user access to your email, calendar and job software. No shared passwords.

3

Your live line opens

You get one number to call or text from any jobsite. An assigned admin who knows your jobs answers.

4

Friday report

Each week: what got done, open items, money owed to you and anything waiting on your approval.

Plans

Monthly hours, no long contract

Priority depends on your plan: 1st tier is immediate and live, 2nd tier is same business day, and 3rd tier is handled in the order received. Month to month. Change plans or cancel with 30 days' notice. Unused hours do not roll over. Hours beyond your plan are billed at $45 per hour.

Part-time

20 hrs / month · 3rd-tier priority
$795 /mo

3rd-tier response. For owner-operators who need invoicing, scheduling and phone follow-ups covered.

Start part-time
Most chosen

Standard

40 hrs / month · 2nd-tier priority
$1,495 /mo

2nd-tier priority: requests are handled the same business day. For crews running several jobs at once. Adds permits, change orders and sub compliance.

Start standard

Dedicated

80 hrs / month · 1st-tier priority
$2,500 /mo

1st-tier priority: immediate, live support on demand. Call or text from the jobsite and a dedicated admin handles it right then, including live change orders.

Start your desk
Why contractors pick us

We run jobs too, so you don't have to explain what a lien waiver is

Field Desk, LLC was built by the team behind Solara Construction, LLC, a residential and commercial contractor in Smyrna, Georgia. The same processes that keep our own painting, drywall and flooring jobs on schedule are the ones we set up for you.

We are clear about what we do and don't do. We handle the administrative work. We don't give legal or tax advice, sign contracts for you, or act as your licensed contractor of record.

Questions

Before you call

What does "live" mean?

On the Dedicated plan (1st-tier priority), you call or text one number during desk hours and a person handles it right then, not a ticket queue. Standard plan requests (2nd tier) are handled the same business day and Part-time requests (3rd tier) are handled in the order received. Messages that come in after hours are handled the next business morning.

What software do you work in?

QuickBooks Online, Google Workspace, Microsoft 365, and common job management tools. If you use something else, we learn it during setup.

Can you pull permits for me?

We prepare and submit applications where the jurisdiction allows online or agent submission. You or your license holder remain the permit applicant of record.

What are the desk hours?

Monday to Friday, 8 a.m. to 6 p.m. Eastern.

Do you work outside Georgia?

Yes. Most of the work is remote. Permit and lien rules vary by state, so we confirm local requirements with you before filing anything.

How do you protect my data?

We use our own user logins on your accounts, never your password, and you can remove our access at any time.

Book a call

Tell us what's piling up

We'll reply within one business day to set up a free 20-minute call.

Office 2400 Herodian Way SE, Smyrna, GA 30080